Club Manager - Padel

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About the company:
WeNetwork is partnering with a premium lifestyle padel facility located in Jakarta. Built to deliver an elevated sporting and social experience, the club offers world-class courts, curated events, and a vibrant community for both new and seasoned players.

We are seeking a highly capable Club Manager to oversee the daily operations and ensure smooth execution across all aspects of the facility — from guest satisfaction to team performance, events, and budgeting.

Key Responsibilities:
1. Facility & Operations Management

• Oversee day-to-day operations to ensure the facility is clean, safe, and operating efficiently.
• Work closely with grounds and maintenance teams to deliver a consistently high-quality environment.
• Monitor inventory, supplies, and equipment to ensure readiness and availability.

2. Team Leadership

• Supervise key team leads across front-of-house, grounds crew, and coaching staff.
• Provide clear direction and foster a collaborative, service-driven culture across the team.
• Support recruitment, onboarding, and training where necessary.

3. Guest Experience & Community Engagement

• Build strong relationships with customers through responsive communication and hands-on service.
• Design and implement programs to attract new players and nurture engagement with loyal guests and surrounding communities.
• Act as the on-site ambassador for the club’s values and experience.

4. Event Management

• Collaborate with leadership to plan and deliver a high-impact calendar of events: tournaments, social mixers, corporate sessions, and special club activities.
• Lead end-to-end execution including logistics, equipment, catering, and follow-up feedback.

5. Marketing & Communications

• Support delivery of club-specific content across owned channels such as Instagram and WhatsApp.
• Collaborate with management to drive awareness and promote events, experiences, and new offerings.

6. Budgeting & Reporting

• Own and manage the club’s operational budget, working in alignment with central finance teams.
• Track and report key performance metrics (operational and financial), ensuring alignment with goals.
• Maintain cost efficiency without compromising service quality.

7. Vendor & Partner Coordination

• Manage external vendors and service providers to ensure timely and cost-effective delivery.
• Ensure contracts, scheduling, and payments are handled accurately and professionally.

8. Industry Awareness

• Stay updated on padel and sports lifestyle trends, incorporating best practices and innovative ideas into the club experience.

Key Requirements:

• Bachelor’s degree required.
• Minimum 5 years of experience, preferably in hospitality, club operations, or customer-facing roles.
• Strong leadership skills with proven experience managing both front-line and operational teams.
• Fluent in both Bahasa Indonesia and English (spoken and written).
• Solid presentation, spreadsheet, and P&L understanding.
• Strong attention to detail, problem-solving ability, and project management skills.
• Passion for sports, wellness, or racquet sports (padel/tennis) is a major plus.
• Willing to work flexible hours, including evenings and weekends, to support events and operations.

Call for Action:
If you posses the above qualifications and keen to know more, please apply or send your updated CV to antonio@wenetworkasia.com