Personal Insurance Account Manager

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• Salary + Benefits
• Retirement Options
• Professional Development

Personal Insurance Account Manager – Client Service Focused Role
Ontario | Hybrid Work Available
Full-Time | Competitive Salary + Benefits

We’re currently recruiting on behalf of a reputable and client-focused insurance brokerage seeking a Personal Insurance Account Manager to join their growing team. This salaried position is ideal for someone who thrives in a service-driven environment and enjoys building long-term client relationships.
In this role, you’ll be part of a collaborative team, each member assigned a dedicated portfolio of clients. Working closely with producers and insurer partners, you’ll handle renewals, endorsements, and risk assessments, while also guiding clients through claims processes and crafting personalized insurance programs.

What You’ll Do:

• Provide full-service support to an assigned portfolio of personal insurance clients
• Handle policy renewals, endorsements, and day-to-day servicing needs
• Assess risk exposures and recommend appropriate coverage solutions
• Prepare insurance applications and proposals tailored to client needs
• Guide clients through claims processes with empathy and professionalism
• Maintain strong relationships with insurer partners and internal teams

What You Bring: Skills & Experience

• 3+ years of Personal Lines brokerage experience
• Strong team player with a proactive, client-first attitude
• Excellent interpersonal, communication, and negotiation skills
• Detail-oriented with a professional and solutions-focused approach

Education & Technical Knowledge

• RIBO license (active and in good standing) – required
• Proficiency in Microsoft Word and Excel
• Experience with TAM, EPIC, Compu-Quote, and broker portals considered an asset

This is a great opportunity for a service-oriented insurance professional who wants to grow within a supportive, well-structured brokerage. If you're passionate about delivering top-tier client care and enjoy working in a collaborative setting, we’d love to connect with you.