Sales Support Associate

---

• Sales Support
• Electrical Wire and Cable Distribution

Sales Support Representative - Winnipeg, MB
Base Salary 50-55K + annual profit share + comprehensive benefits + RRSP offering

About the Company
Our client is a leading Canadian distributor of wire, cable, fiber optic, and electrical products, serving commercial, industrial, utility, telecommunications, and OEM customers across the country. Known for their technical expertise, dependable service, and customer-first approach, they play an important role in supporting Canada's growing infrastructure and energy sectors.

About the Role
We're looking for a Sales Support Representative to join a busy and collaborative Winnipeg team. This is a dynamic, multi-functional position that's ideal for someone who enjoys helping customers, staying organized, and being involved in all aspects of branch operations.
You'll work closely with customers, vendors, and internal teams to provide exceptional service, support sales initiatives, and help ensure the smooth day-to-day operation of the business centre. If you're proactive, eager to learn, and enjoy working in a fast-paced environment where no two days are the same, this could be a great opportunity for you.

What You'll Be Doing

• Deliver exceptional customer service through phone, email, and other communication channels
• Respond promptly and professionally to customer inquiries and requests
• Build strong relationships with customers and vendors through consistent, reliable support
• Resolve customer concerns and ensure commitments are followed through to completion
• Recommend complementary and alternative products to help customers find the best solutions
• Promote key product lines and current business initiatives
• Share customer feedback and market insights with management and sales teams
• Assist with a variety of administrative tasks including invoicing support, account payable processing, deposits, freight claims, cash reconciliation, and document management
• Continue developing product knowledge through training and learning opportunities
• Provide support with purchasing, inventory management, and other operational functions as needed

What You'll Bring

• Grade 12 diploma or equivalent; post-secondary education is considered an asset
• 1-2 years of customer service, sales support, administration, or related experience
• Strong communication and relationship-building skills
• Excellent organizational abilities and attention to detail
• Proficiency with Microsoft Word, Excel, and Outlook
• Interest in learning sales, purchasing, and inventory management functions
• A positive attitude, strong initiative, and willingness to take on new challenges
• Ability to thrive in a team-oriented, fast-paced environment
• Desire to learn, develop, and grow within the organization

Why Join?
This is more than a support role, it's an opportunity to build a long-term career with a respected Canadian organization that is helping power Canada's future.
You'll join a company that values initiative, encourages professional development, and provides opportunities to grow within a strong national network.

Why You'll Love Working Here

• Annual profit-sharing program in addition to competitive compensation
• Real opportunities for career advancement and professional growth
• A collaborative team environment where contributions are recognized and valued
• The chance to work in an industry that's helping drive Canada's energy transformation

Benefits Include

• Flexible group insurance plan tailored to your needs
• 24/7 access to Telemedicine and Employee Assistance Program (EAP) services
• Group RRSP with employer contributions and TFSA options
• Postsecondary Scholarship Program for employees' children
• EV charging stations at company facilities
• Years of Service Recognition Program

If you're looking for a role where you can build valuable skills, make an impact, and grow your career with a supportive and established organization, we'd love to hear from you.